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1. Rates and Cost
    • Are there any data packages available for M2M SIM cards?

      M2M SIM cards provide billing of data in 1 kb increment.

      In addition, small M2M data packages are available in the following countries: Argentina, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech.Rep., Denmark, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, ,Gibraltar, Greece, Guadeloupe, Guatemala, Honduras, HongKong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Kazakhstan, Korea (South), Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Mexico, Moldova, Montenegro, Netherlands, New Zealand, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Ukraine, United Arab Em., United Kingdom, Uruguay, USA, Uzbekistan, Vatican City.  
      In other countries billing per KB is being used.

      You can view data package sizes and cost here.

      Once activated, M2M packages will run monthly until they are either cancelled by the account administartor or there is no further data usage on the SIM. Only one M2M package can be purchased during the package time period. If the data allowance of the package is consumed before the package expiration date, billing will be switched to per kb until the next 30 day package gets automatically activated at the end of the previous package time period.

      The new data package will not automatically activate if there is no data usage on the SIM at the time when the activation should occur. Once data usage restarts the new data package will be automatically activated.
2. General Service
    • Will I be able to see the usage details for my M2M SIM card?

      All usage details and charges are available in the SIM Management account.

      In addition, you can filter SIM cards using the following parameters:

      • SIM cards with Data Package to be activated when the traffic starts moving
        • This option allows you to view those SIM cards where data packages have been set up for activation and will be triggered automatically once data is moving on the SIM.

      • SIM cards with data packages scheduled to get activated later
        • This option displays SIM cards with data packages scheduled to be activated on a particular date.

      • SIM with the balance below X
        • This option displays SIM cards with low balances that might need your attention to ensure service is not interrupted due to lack of funds.

      • SIM cards with the data usage over the last X DAYS above Y MB
        • This option displays SIM cards with the data usage exceeding your projected usage or could be used for other usage monitoring applications.

      • SIM Cards with the $ spending – Top X % in 30 days
        • This option displays SIM cards that are consuming the most funds for data and SMS usage.

      • SIM cards that reached monthly additions limit
        • If monthly spending limits for SIM cards are set, this option allows you to view SIM cards that already reached the monthly limit and are temporarily not in service until additional funds are added.

      • SIM cards 10% below monthly additions limit
        • This option allows you to view the range of SIM cards that are about to reach the monthly limit (If you have set limits on the SIM cards.)
3. IoT SIM Management Platform
    • What reporting tools are available?

      From SIM cards in Blocked Status to SIM Cards with balances below $1.00 and everything in between.  If you need to quickly zoom in on a particular segment of your SIM cards, the Reports tool can help.

      At this time you can generate reports based on the following: 

      • SIM Card Status 
      • Data Packages Usage
      • Data Usage
      • Money Usage
4. IoT SIM Management Platform
    • How can I check data and voice usage on my SIM cards?

      You can track service usage on all of your SIM cards by logging into your OneSimCard M2M portal. Click on the SIM card you’d like to check, go to Usage and choose between the following options:

      1. Active Data Session. Check if there is any active data session running on the SIM.

      2. Today Use Records. See the latest use records over the past 24 hours.

      EM and EMNS type SIM card types offer additional options.  

      3. Network Registration History. Check the last time the device was connected to a network. It also shows MCC/MNC value, i.e. specific network the SIM was last connected to.

5. General Service
    • What services are provided on M2M SIM Card?

      OneSimCard M2M SIM Card offers Cellular Mobile Data and SMS Service. With the service, you will get a complete SIM management platform that allows the cost management, trigger alerts and other functions of the sofisticated billing and SIM management system. Voice service is not available. If you require Voice, please consider buying one of the sim cards at
      In addition, you can order Private APN, VPN for additional Seurity and Static IPs.
6. General Service
    • What network coverage is offered on M2M SIM Card?

      OneSimCard M2M SIM works on major networks of the countries where it is being used. For example, in USA the service is offered on AT&T and T-Mobile network. In Canada the service is offered on Rogers, Telus or Bell Canada. The switching between networks is automatic. The networks with the strongest signal will be selected to provide the best quality of service.

      You can view networks offered in each country on the M2M Rates and Coverage page.
7. Terminology
      What are M2M and IoT? 

      Machine to machine (M2M) refers to direct communication between devices using wired and wireless communication channels. In different industries such communication may be referred to by different abbreviations (SmartGrid, Smart Buildings, Smart Cars and alike, V2V, V2I and V2x - "vehicle to vehicle", "vehicle to infrastructure" and "vehicle to anything").

      IoT is an acronym for Internet of Things. Wikipedia defines IoT as the network of physical devices, vehicles, home appliances, and other items embedded with electronics, software, sensors, actuators, and connectivity which enables these things to connect and exchange data.

      Many consider M2M to be at the core of IoT. In this regard IoT is simply a broader concept. IoT lets devices speak with one another through a much larger network. M2M is what provides the Internet of Things with the connectivity that enables capabilities that would not be possible without it.

8. Terminology
      What is an eSIM?

      There are also SIM cards packages in ceramic miniature packaging that can be soldered directly to the PCB – Printed Circuit Board of the device. There is more than one type of SIM. Most common is MFF2 type with 8 pins. In addition, a SIM can be embedded in other integrated circuits devices which also soldered directly to the PCB. This kinds of SIM cards are not removable, but could be reprogrammed with another network profile if required to change the network provider.

      Learn more about IoT eSIMs fom OneSimCard.

9. Terminology
    • What is an APN?

      An Access Point Name (APN) is the name of a gateway between a GSM, GPRS, 3G or 4G mobile network and another computer network, usually the public Internet.

      A device making a data connection must be configured with an APN that will be sent to the mobile network carrier. After analyzing this APN, the carrier will determine what type of network connection should be created. For example: which IP addresses should be assigned to a wireless device, which security methods should be used, and how or if, it should be connected to a private customer network.

       An APN can be either public or private.

10. Terminology
      What is a Public APN?

      Every network provider has a public APN.  When the SIM card is enabled for data e.g. GPRS/3G/4G, the public APN is added by default. A Public APN is open for everyone to use.

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